About Us » FAQ

Photograph Source & Quality

Q: What is the source of the images in The SPORT Collection?

A: The majority of the photographs come from SPORT Magazine, North America’s first great sports magazine, which launched in 1946 and ceased publication in 2000. Other images come from private collections.

Q: Are these images truly rare and unique, or is that a marketing pitch?

A: From its inception eight years before the birth of Sports Illustrated, SPORT Magazine pioneered the use of color sports photography, and its archive of approximately 250,000 images is particularly strong from 1946 to 1970. Its photographers had direct access to the superstars of that era and, in many cases, produced stunning color photographs the likes of which do not exist anywhere else. In a 1999 appraisal of the archive done by a leading North American fine art photography appraiser, the SPORT magazine archive was described as “among the most significant resources for 20th century photographic images of American sports figures in the world.”

Q: What is a giclée fine-art print?

A: Giclée (pronounced “zhee-clay”) refers to a process to create fine art prints from a digital source using fade-resistant archival inks. A significant advantage to giclée printing is that it allows the artist or printer full control of the printing process, resulting in hand-printed, fine-art prints of museum quality that are intended to last a lifetime. Adhering to such exacting standards means giclée prints of far superior quality to much of the product readily available on the Internet that is mass produced from standard offset or desktop printers.

Q: How can I tell the quality?

A: It is indeed difficult to convey the quality of our product online. We’ve created a page — The SPORT Gallery Quality — to show some of the steps taken to ensure a treasured, valuable collectible is created.

Q: Do you only produce fine-art giclée prints?

A: Yes, we only manufacture hand-printed, fine-art giclée prints. We deliberately elected to create only premium products befitting of such a high-quality magazine as SPORT.

Q: If my favourite team or player is not currently available in your series of limited-edition prints, do you do custom orders?

A: Yes, we will consider custom orders. In those cases there is a small research fee that is payable up front but is deducted from the price of an eventual purchase. Contact us to inquire about a custom order.

Q: I’m looking for a sport photograph to cover my entire wall – how large can you print the photographs and how much will this cost?

A: If you’re looking to do a custom order larger than what you see available on our site – this is certainly possible, but only for certain photographs. Contact us and tell us the size of wall you are looking to fill, the sport, team, or player you are looking for – we will get back to you with possible photographs for you to choose from as well as pricing. Please note that pricing is based on sizes, which means that the larger you want to go the more it will cost. If you’re looking to fill a large wall consider doing multiple pieces – for instance a series of 3 or more canvases featuring the same player, or from the same game will work as one large cohesive piece at a lesser price (and will be easier to transport).

Q: In addition to the images currently available on the website, can other images be viewed online?

A: We are in the process of digitizing much of the archive and the inventory of limited edition prints and open edition prints will continue to grow over time. New prints will be added on a bi-weekly basis.

Q: All the images pictured on the website have a white overlay that says “The Sport Gallery.” What is that and will it be visible on the image if I order a Limited Edition Print?

A: The SPORT logo you are referring to is called a watermark. It is placed on every image to deter people from making copies of our images. But the watermark is removed when we create a Limited Edition Print. So the print that you receive will not include the watermark.

Q: What is the difference between a Limited Edition Print and an Open Edition Print?

A: The major difference between a Limited and Open Edition Print is that Limited Edition means that there are only a limited number that can be printed. For instance, if the number in the edition is 100, after we print 100 of these prints, no more will be printed. Therefore Limited Edition Prints are expected to increase in price over time, because of their exclusivity, and that is one of the reasons that they are generally more expensive than the open edition prints, which have no predetermined number that can or will be printed.

Another difference between our collection of limited and open edition prints is that our limited edition prints were hand selected out of the entire SPORT Collection archive specifically for being unique and rare, and therefore are the most valuable in our collection.

Also, in terms of the actual physical difference between the two is that Limited Edition Prints come with a number, title, and emboss on the border of the print, as well as a Certificate of Authenticity, whereas our Open Edition Prints do not. Despite these differences, both our Limited and Open Edition Prints are the same in terms of their quality, as they all meet or exceed archival and museum quality standards.

 

Sport Magazine

Q: I have some old copies of sport magazine. Do you buy them or can you tell me what they are worth to collectors?

A: We are not in the market of buying old SPORT Magazines. And in terms of value, we are not qualified to appraise their value. Your best bet may be to go online and see what other people are selling them for.

 

Ordering & Payment

Q:What payment methods do you accept?

A: We accept VISA and MASTERCARD though our online store.

Q: Will I be charged tax?

A: All of our products ship from Canada, which means that if you reside if the United States or elsewhere you will not be charged tax. If you reside within Canada the standard sales tax will be applied.

Q:How can I change or cancel my order?

A: Orders commence processing within 1 business day, so if you need to change your order you must notify us within 48 hours of placing your order. If you wish to cancel your order, you must notify us within 24 hours of order placement in order to receive a full refund.

Q: How long will it take for me to receive my order?

A: Orders commence processing within 24 hours of order placement, and may take 2 – 5 business days for completion based on your selected finish, Additional time will be taken for shipping. See shipping information below.

Q: Do you do rush orders?

A: Yes, if you need your order received within a certain time frame please let us know upon placing your order. Additional fees may be applied.

 

Shipping Information

Q: Can you ship internationally?

A: Yes our standard shipping is to the United States and Canada, and our shipping prices are based on those locations. If you are located outside of these countries please contact us with your location and we can arrange shipping accordingly.

Q: How will my order be shipped and how much will I be charged?

A: Orders are shipped through UPS Ground. Shipping charges are based on product size and shipping location.

Q: How do I know that my order has been accepted?

A:Upon placing your order, you will receive an e-mail notification thanking you for your order. Check your junk mail folder. If you do not receive this notice contact us at orders@thesportgallery.com to verify that the order has been processed.

Q: How do I know if my order has shipped?

A:Once your order has been shipped you will receive a second e-mail notification containing a UPS tracking number.

Q: What if I order an image but it is damaged during shipping?

A: In rare instances packages can be lost or damaged in transit. But no worries. All our products come with a 100% satisfaction gurantee. If you receive a damaged product or the wrong product, just contact us within 24 hours of the delivery and we’ll happily make things right.

Q: I’ve processed my order and put the payment through. How long will it take for it to arrive at my doorstep?

All of our orders begin processing within 24 hours. Processing time will depend on the finish (framed or unframed) of your order, because all of our orders are prepared and framed to order in order to assure 100% satisfaction. Unframed prints take 2-3 business days to process. Framing takes an additional 3-5 days. Shipping times then depend on your location, but usually take between 5 and 7 days. All of our orders are shipped via UPS Ground, but if you’re looking for a rush order you must notify us in the “customer remarks” upon checkout.

Returns & Exchanges

Q: What if I change my mind about a product after taking delivery?

A: Because all of our prints are prepared and framed to order we do not allow refunds or exchanges through our online store.